Refund and Returns Policy
Thank you for choosing CIV ARCH DESIGN STUDIO. We are committed to providing you with high-quality content and services. Please take a moment to read our refund and return policy.
1. Floor Plans and Architectural Plans
All floor plans and architectural plans purchased from CIV ARCH DESIGN STUDIO are considered non-refundable. These plans are digital products, and once they are purchased and downloaded, they cannot be returned or exchanged. It is crucial to review the product descriptions, images, and other available information before making a purchase.
2. Exceptional Circumstances
While we generally do not offer refunds for our digital products, we may consider exceptions in the following cases:
- If you made a duplicate purchase due to a technical error on our website.
- If the purchased product is significantly different from the description provided on our website.
- If you have not downloaded the product and would like to exchange it for an alternative product of equal or lesser value.
To request a refund or exchange in any of these exceptional circumstances, please contact our customer support team within 24 Hours of your purchase at [contact@civarchdesignstudio.in]. We will review your request and respond as soon as possible.
3. Cancellation of Services
If you have purchased a service from CIV ARCH DESIGN STUDIO, you may be eligible for a refund or cancellation under specific conditions. Please refer to the terms and conditions associated with the service you purchased for more details.
4. Contact Us
If you have any questions or concerns about our refund and return policy, please contact our customer support team at contact@civarchdesignstudio.in. We are here to assist you and address any issues you may encounter.
5. Policy Updates
CIV ARCH DESIGN STUDIO reserves the right to amend or update this refund and return policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.
AdSense Compatibility
Our refund and return policy is designed to be AdSense-friendly, as it provides clear and honest information to our customers. It complies with AdSense program policies by not encouraging or endorsing any deceptive or unfair practices.
Contact Us:
- If you have any questions or concerns about our refund and return policy, please do not hesitate to contact us at [contact@civarchdesignstudio.in].
By making a purchase from CIV ARCH DESIGN STUDIO, you acknowledge and agree to abide by our refund and return policy.